Why Facility Squad
Partnering | Facility Squad
Customer & Employee Satisfaction
Our services can help create great customer experiences, strengthen your reputation and give you a competitive edge in attracting and retaining talent.
Cost-efficient & Quality
We balance quality with cost efficiency, integrating services to help you minimize fixed costs while boosting your workplace experience.
Next-level Productivity
Together with you, we work as ‘one team’ to simplify processes, eliminate business barriers and ultimately boost productivity in the workplace.
Peace of Mind
We’ll take the hassle out of compliance by keeping you up-to-date with state & central regulations, as well as health & safety requirements.
Total Transparency
We take full responsibility for your services and provide you with deep insights into operations. This means more reliability, accountability and the flexibility to act fast.
Edge | Facility Squad
At Facility Squad, we want to add value to your business and bring a unique approach. Facility Squad differentiates from its competition, by taking the time to understand unique challenges faced by each individual company and/or client, and providing a tailor-made solution.
- Our team of qualified and experienced industry expertsinvests their rich industry experience & knowledge to bring in the best suited solutions for our clients.
- Never Ever Compromising on Quality of work.
- We understand the significance of timeand hence are highly committed to provide manpower in stipulated time frame
- Proactive & ethical approach to identify & understand client's requirements.
- Transparency in operations & professional code of conduct
- Ensure confidentiality of information
- Cost effective solutions.
- Hassle free service since all the statutory requirements are fully met.
- Non-unionized agency, a satisfied workplace & excellent relation between workforce & management.
- Excellent liaison with local law enforcing & allied agencies.
- Quick response by senior operations staff.
- Keeping pace with changes occurring in the industry & constantly upgrading of systems to meet the exact demand.
- Our company works on the principle of Effective Delegation of Duties. Responsibility is fixed at each level & each individual has an important role to perform.
Training @ Facility Squad
Facility Squad is equipped with an in-house training department comprising of trainers and managers. We have regular training area located in Noida. We have a system of providing initial basic training of two weeks to all the security personnel recruited. The emphasis is given on physical fitness, uniform turn-out, alertness, observation, maintenance of necessary registers, handling of visitors, handling of emergencies viz. fire, theft, eve teasing etc. However, we give specific training to the personnel depending on the requirement of the clients.
- Training is an ongoing & regular process @ Facility Squad.
- Daily briefings & debriefings to staff.
- Onsite training by in-house and independent trainers.
- Reward & Recognition programs.
- Training modules and SOP’s
Supervision @ Facility Squad
Facility Squad has a system of regular supervision of the units during day & night which is monitored directly by our Gen. Manager Operations.
We have dedicated operational staff of each area responsible for around the clock supervision of the security personnel. We also have the patrolling vehicle that moves surprisingly under the orders of Director Operations during late nights.
We generate the supervision/checking reports on monthly basis & forward it to our clients on demand.
Quality Policy
We constantly conduct training programs for each employee and make them aware of the necessary skill sets required in providing different services as per the clients need. We have a checklist system and procedures that ensures the quality and efficiency of our services.
We do this by continuous audit, review and improvement of our processes and systems by ensuring that what we do is measurable. Quality in our business processes is measured through quality indicators.
We have employed a team of customer care executives, which promptly responds to the feedback received from the client in order to maintain cordial business relations with them. Thus, our dedicated approach has also helped us to make many patrons in the domestic arena including business and corporate houses.
